Security at vivenu
Secure. Compliant. Reliable.
Ticketing involves handling sensitive personal and payment information. vivenu applies the highest security and compliance standards to protect this data across every system and process.
Trusted by more than 1000+ organizations worldwide
Certifications & Compliance
Enterprise-grade compliance for secure infrastructure
vivenu maintains compliance with internationally recognized security, privacy, and accessibility frameworks. All certifications and attestations are independently audited and available upon request.
SOC 2 Type II
The assessment confirms that controls related to security, availability, and confidentiality are implemented and operating effectively in line with the AICPA Trust Services Criteria.
GDPR
vivenu adheres to the principles and obligations defined by the General Data Protection Regulation. Data is processed lawfully, transparently, and only for legitimate business purposes.
PCI DSS
vivenu partners with certified processors to ensure secure handling of credit card data.
Access and identity management
vivenu enforces strict access control and authentication standards to protect against unauthorized activity.
- Role-Based Access Control (RBAC): user permissions are assigned by role to ensure least-privilege access.
- Multi-Factor Authentication (MFA): a second authentication factor is required for all privileged accounts.
- Single Sign-On (SSO): OIDC and SAML 2.0 support enable centralized authentication through enterprise identity providers.
- Audit Logging: all authentication, configuration, and access events are logged and retained for compliance and traceability.
Infrastructure and application security
vivenu’s infrastructure is designed for isolation, scalability, and continuous threat monitoring.
- Dynamic Capacity Management: infrastructure scales automatically based on real-time demand to maintain availability.
- Containerized Architecture: services operate in isolated containers to reduce risk and ensure consistency.
- Bot Detection: automated and malicious requests are identified and blocked in real time.
- Network Monitoring and Protection: continuous monitoring, WAF filtering, and anti-DDoS defense protect against network-level attacks.
Data protection and resilience
vivenu secures customer and transactional data through encryption, isolation, and redundancy.
- Encryption: data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
- Data Isolation: client data is logically separated to prevent cross-tenant access.
- Backup and Recovery: redundant backups and tested recovery processes ensure data durability.
- Data Integrity Controls: automated validation ensures that stored and transferred data remains unaltered.
Join the world of flexible ticketing
We make the most of ticketing for ambitious event organizers around the world. Are you in?